FAQ's
- Q- How much is shipping?
A- We Offer FREE Standard Delivery: To USA and Rest of World
Q- How long does shipping takes?
A- All orders are shipped within 1-3 business days
- Shipping: U.S. orders will deliver within 3-14 days
- Shipping: Rest of World orders will deliver within 7-21 days
- Q- Where is my order?
A- You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.
- Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.
- Q - I've lost my tracking number. What can I do?
A: Simply contact us at craittcom@gmail.com with your full name and mailing address, and we will resend your confirmation number.
- Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order.
- We Can Change:
- - Your delivery details
- Your name
- Your email
- Your phone number
- Q- How can I cancel my order?
- A- You must contact us within 12 hours.
-We cannot cancel your order once it has already been shipped.
- Q - What is your return policy?
A: Please see our refund and Return Policy by clicking on this link: www.craitt.com
- Q - Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to craittcom@gmail.com
- Contact us
If we still haven't managed to answer your question please feel free to contact us at craittcom@gmail.com and we'll get back to you within 24hrs!